Privacy Policy

1. Introduction

Mondli Property Solutions ("we", "us", "our") provides steelwork, fabrication, and property services across South Africa. This policy applies to anyone who visits this website, submits a contact form, or otherwise shares personal information with us, and reflects our commitment to complying with the Protection of Personal Information Act (POPIA).

2. Information We Collect

Information you provide

• Name
• Email address
• Phone number
• Company name
• Property address, where required for a project
• Project details submitted through our contact form

Information collected automatically

• IP address
• Browser type and device information
• Pages visited and general website usage
• Cookies (see below)

3. How We Use Your Information

We use the information we collect to:

• Respond to enquiries and prepare quotations
• Schedule site visits and deliver services
• Keep accurate project and business records
• Improve this website and our customer support
• Meet our legal and regulatory obligations

4. Sharing Your Information

We may share your information with:

• Trusted subcontractors involved in delivering your project
• Professional advisors, such as our accountant
• Payment providers, where relevant
• Government authorities, where legally required

We do not sell or rent your personal information.

5. Cookies

Cookies are small files stored on your device that help this website function correctly and, where enabled, help us understand how visitors use the site — such as basic performance monitoring. You can disable cookies at any time through your browser settings; some features of the site may not work as intended if you do.

6. Data Security

We take reasonable technical and organisational measures to protect the personal information you share with us. This includes limiting access to stored information, using secure systems, and reviewing how information is handled.

7. Data Retention

We keep personal information only for as long as necessary to provide our services, comply with legal requirements, resolve disputes, and maintain reasonable business records.

8. Your Rights

Under POPIA, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, where appropriate
• Object to certain processing of your information
• Withdraw consent, where applicable

To exercise any of these rights, contact us using the details at the bottom of this page.

9. Third-Party Services

This website uses a small number of third-party services, including Google Maps to display our workshop location and WhatsApp for direct messaging. These services have their own privacy policies, and we encourage you to review them.

10. External Links

This website may link to third-party websites. We are not responsible for the content or privacy practices of those sites.

11. Children's Privacy

This website is not intended for children under 18, and we do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always appear on this page.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please get in touch.